support.squarespace.com Website Overview & Technology Report
🤖 AI Summary
We performed a comprehensive analysis of support.squarespace.com on 2026-06-28. The website returned an HTTP 200 status code with a server response time of 3687ms. The page is served over HTTP/2 protocol with Gzip compression enabled, achieving approximately 60.0% size reduction. The total page weight is 104 KB, and the site is served behind a CDN (Content Delivery Network).
Warning: The website does not have a valid SSL certificate. Visitors may see security warnings in their browser, and data transmitted to and from this website is not encrypted.
The security headers analysis reveals a score of 35/100 (below average). The following security headers are properly configured: Strict-Transport-Security (HSTS) and X-Frame-Options. However, the site is missing Content-Security-Policy, X-Content-Type-Options, Referrer-Policy, and Permissions-Policy, which could expose the site and its users to cross-site scripting (XSS), clickjacking, and other web-based attacks.
Our technology detection scan identified 6 technologies across 6 categories powering support.squarespace.com. The detected stack includes Squarespace, React 16.13.1, Google Tag Manager, Zendesk, Wistia, and jQuery. The UI is built with React 16.13.1.
Based on our comprehensive analysis of domain age, SSL configuration, email authentication, security headers, and blacklist status, support.squarespace.com receives an overall trust score of 65/100, classified as "Likely Safe".
HTTP Response
Status200 OK
Response Time3687ms
ProtocolHTTP/2
Page Size104 KB
CompressionGzip
Compression Savings~60.0%
CDNYes ✓
Servercloudflare
Total Requests91
3rd Party Domains22
Redirect2 hop(s)
Detected Technologies (6)
• Squarespace
⚛️ React
🏷️ Google Tag Manager
🎧 Zendesk
🎬 Wistia
📦 jQuery
Security Headers
✗
Content-Security-Policy
Not set
✓
Strict-Transport-Security (HSTS)
Set ✓
✗
X-Content-Type-Options
Not set
✗
Referrer-Policy
Not set
✗
Permissions-Policy
Not set
SSL Certificate
IssuerLet's Encrypt
Issuer FullcountryName=US, organizationName=Let's Encrypt, commonName=R12
SubjectcommonName=support.squarespace.com
Type—
TLS VersionTLS 1.3
Cipher SuiteTLS_AES_256_GCM_SHA384
Algorithm—
Issued—
Expires— (? days)
SANs—
support.squarespace.com Trust Score & Safety Analysis
🤖 AI Summary
After conducting a thorough safety and legitimacy analysis, support.squarespace.com receives a trust score of 65/100, which places it in the "Likely Safe" category. This score is calculated by evaluating multiple factors including SSL certificate validity, domain registration history, email authentication protocols, security header configuration, and blacklist status across major threat intelligence databases.
The analysis identified several positive trust signals: a valid HTTPS connection protecting data in transit, HSTS (HTTP Strict Transport Security) enforcement preventing protocol downgrade attacks, and SPF (Sender Policy Framework) email authentication preventing email spoofing.
Areas of concern include: the absence of a Content-Security-Policy header, which leaves the site more vulnerable to cross-site scripting (XSS) attacks, missing Referrer-Policy, potentially leaking URL information to third parties, the domain's WHOIS information is hidden behind a privacy service, making it harder to verify the owner's identity, and DNSSEC is not enabled, leaving DNS queries vulnerable to spoofing attacks. While these issues don't necessarily indicate malicious intent, they represent areas where the website's security posture could be improved.
We checked support.squarespace.com against 8 major blacklist databases including Google Safe Browsing, Phishtank, Urlhaus, Openphish, Dnsfilter, Spamhaus Dbl, Surbl, and Virustotal. The domain passed all 8 checks with a clean status, meaning it has not been flagged for phishing, malware distribution, spam, or other malicious activities by any of the tested threat intelligence providers.
Trust Signals
✅ Valid HTTPS
✅ HSTS enabled
✅ SPF configured
⚠️ DNSSEC not enabled
✅ Robots.txt found
⚠️ Missing Content-Security-Policy
⚠️ Missing Referrer-Policy
Blacklist Checks (8/8 clean)
✓
Google Safe Browsing
clean
✓
Phishtank
clean
✓
Urlhaus
clean
✓
Openphish
clean
✓
Dnsfilter
clean
✓
Spamhaus Dbl
clean
✓
Surbl
clean
✓
Virustotal
clean
support.squarespace.com Technology Stack & Detected Technologies
🤖 AI Summary
Our technology detection engine scanned support.squarespace.com and identified 6 distinct technologies across 6 categories. This analysis is performed by examining HTTP response headers, HTML source code patterns, JavaScript library fingerprints, CSS framework signatures, and DNS records.
CMS: Squarespace — manages the content and page structure for support.squarespace.com.
UI Library: React (version 16.13.1) — handles the user interface rendering and component management for support.squarespace.com.
Tag Manager: Google Tag Manager — manages marketing and analytics tags without code changes for support.squarespace.com.
Support: Zendesk — handles customer support tickets and knowledge bases for support.squarespace.com.
Video: Wistia — provides video hosting and playback for support.squarespace.com.
JavaScript Library: jQuery — provides utility functions and DOM manipulation for support.squarespace.com.
We also extracted the following tracking identifiers: Google Tag Manager container GTM-BCCP. These IDs can be used to identify other websites operated by the same organization.
CMS
UI Library
Tag Manager
🏷️ Google Tag Manager(95%)
Support
Video
JavaScript Library
Tracking IDs
support.squarespace.com Performance, Speed & Core Web Vitals
🤖 AI Summary
support.squarespace.com delivers its homepage in 3687ms (server response time), which is considered slow by industry standards. The total page weight is 104 KB, and we detected 91 resource requests loading assets from 22 third-party domains. A high number of third-party domains can significantly impact page load time due to additional DNS lookups and TLS handshakes required for each domain.
The website uses Gzip compression for text-based assets, achieving an estimated 60.0% reduction in transfer size. This reduces bandwidth usage and improves page load times, especially for visitors on slower connections.
Asset minification status: 0 out of 3 CSS files and 3 out of 15 JavaScript files are minified. Minifying the remaining 15 unminified file(s) could further reduce page weight by 10-30% for those assets. Minification is a best practice that reduces download sizes without affecting functionality.
The site is served through a Content Delivery Network (CDN), which caches static assets at edge servers around the world. This means visitors from different geographic regions receive content from the nearest edge server, significantly reducing latency. CDN usage is particularly important for websites with a global audience, as it can reduce page load times by 40-60% for distant visitors.
From an environmental perspective, each page view of support.squarespace.com produces approximately 0.05g of CO₂, earning a carbon rating of A. This places the website among the cleanest on the web, demonstrating efficient use of server resources and optimized content delivery. For reference, the average web page produces about 0.5g of CO₂ per page view. The page weight of 104 KB is the primary factor in this calculation.
Core Web Vitals data from the Chrome User Experience Report (CrUX) is not available for support.squarespace.com. This typically means the site doesn't have enough real-world Chrome user traffic to generate statistically significant field data, or the domain is not included in the CrUX dataset. Core Web Vitals (LCP, INP, CLS) are important Google ranking factors that measure real user experience.
Core Web Vitals data not available
Requires CrUX API key configuration
Carbon Footprint
CO₂ per page view0.05g
RatingA
Page Weight & Optimization
HTML Size104 KB
CompressionGzip
Compression Savings~60.0%
CDNYes ✓
Total Requests91
3rd Party Domains22
CSS Minified0/3
JS Minified3/15
support.squarespace.com DNS Records, Email Authentication & Domain Registration
🤖 AI Summary
support.squarespace.com resolves to the IPv4 address 216.198.54.11, but does not support IPv6. IPv6 adoption is increasingly important as IPv4 address space becomes exhausted, and some ISPs and regions are transitioning to IPv6-only connectivity. The domain has 2 A record(s) configured.
Email for support.squarespace.com is handled by zendesk.com with 1 MX records configured: mail-pod-13.int.zendesk.com. Multiple MX records provide failover redundancy — if the primary mail server is unavailable, email will be routed to the next available server.
SPF (Sender Policy Framework) is configured, which specifies which mail servers are authorized to send email on behalf of this domain. This helps prevent email spoofing and improves email deliverability. DMARC is not configured, leaving the domain vulnerable to email spoofing and phishing attacks that impersonate this domain. DKIM was not detected. Without DKIM, recipients cannot cryptographically verify that emails claiming to be from this domain are authentic.
DNSSEC is not enabled for support.squarespace.com. While not critical for most websites, DNSSEC adds an important security layer by ensuring DNS responses haven't been tampered with during transit. Enabling DNSSEC is recommended for domains handling sensitive data or financial transactions.
DNS Records
A
216.198.54.11
216.198.53.11
MX
mail-pod-13.int.zendesk.com
Email & Authentication
MX Providerzendesk.com
Registrar—
Organisation—
Country—
Contact—
Registered—
Expires—
Domain Age—
IPv6 SupportNo
support.squarespace.com Page Content, Images & Accessibility
🤖 AI Summary
The homepage of support.squarespace.com contains 5,084 words of visible text content. This is a substantial amount of content that provides good opportunities for search engine indexing. The page is structured with 4 H2 headings, 6 H3 headings, 4 H4 headings.
The link structure consists of 24 internal links pointing to other pages on the same domain and 36 external links pointing to third-party websites. There are 15 external JavaScript files, 3 CSS stylesheets, and 0 iframes on the page.
The site implements the following web standards and features: robots.txt (controls search engine crawling behavior).
Notable missing features: XML Sitemap and Schema.org structured data. Adding these could improve search engine discoverability and rich result eligibility.
The website has social media presence across 1 platforms: Twitter (@squarespacehelp). An active social media presence is a positive trust indicator and helps build brand awareness and customer engagement.
Content Structure
H1Ensure your .AU domain remains active by confirming your registrant details.
H2 Tags4
H3 Tags6
H4 Tags4
H5 Tags0
H6 Tags0
Internal Links24
External Links36
Assets & Features
JavaScript Files15
JS Minified3/15
CSS Files3
CSS Minified0/3
Iframes0
Images0
Missing Alt0
SitemapNo
Robots.txtYes ✓
PWANo
AMPNo
RSS FeedNo
Social Media Presence
Twitter: @squarespacehelp
support.squarespace.com SEO Analysis, Meta Tags & Open Graph
🤖 AI Summary
The title tag for support.squarespace.com is good at 23 characters: "Squarespace Help Center". The length is acceptable, though it may be slightly truncated in some search result displays.
No meta description is configured for support.squarespace.com. This is a critical SEO oversight — without a meta description, Google will auto-generate a snippet from page content, which may not accurately represent the page or entice users to click. Adding a unique, compelling meta description of 120-155 characters is strongly recommended.
The canonical url is correctly set to https://support.squarespace.com/hc/en-us, preventing duplicate content issues, the page language is declared as en-us, and a favicon is configured.
Open Graph meta tags are configured with 4/4 recommended fields: OG title ("Squarespace Help..."), OG description, OG image (social sharing thumbnail), OG type (website). These tags control how the page appears when shared on Facebook, LinkedIn, and other social media platforms that support the Open Graph protocol.
Google SERP Preview
Squarespace Help Center
https://support.squarespace.com
Meta Tags
TitleSquarespace Help Center...
Title Length23 chars
Meta Desc Length0 chars
H1Ensure your .AU domain remains active by confirming your reg
Languageen-US
Canonicalhttps://support.squarespace.com/hc/en-us
Meta Robotsnot set
Meta Keywordsnot set
Schema.org & Social
Schema Types—
OG Typewebsite
OG ImageSet ✓
Twitter Card—
FaviconSet ✓
Open Graph Preview
support.squarespace.com
Squarespace Help
In-depth articles and videos on everything Squarespace.
support.squarespace.com Related Domains & Cross-References
🤖 AI Summary
Related domain discovery works by finding other websites that share the same IP address, Google Tag Manager container ID, Google Analytics property, or advertising pixel IDs with support.squarespace.com. This data becomes available after batch-crawling the domain database — individual domain lookups cannot populate this section. We extracted the following tracking IDs that can be used for cross-referencing: gtm_id: GTM-BCCP.
Tracking IDs for Cross-Referencing
Related Domains
Related domain data requires database (populated after batch crawl)
support.squarespace.com Data Breaches, History, Green Hosting & Mobile Apps
🤖 AI Summary
This section shows additional intelligence about support.squarespace.com including data breach history (via HaveIBeenPwned), web archive history (Wayback Machine), green/eco-friendly hosting status, and mobile app presence in the iOS App Store.
✅No Data Breaches Found
This domain has not appeared in any known data breaches.